Terms & Conditions

These Terms & Conditions constitute a legally binding agreement between you ("Traveler", "Client", or "User") and MHM Travels ("Company", "we", "us", or "our"). When you submit a booking, pay a token deposit, or request itinerary planning on behalf of yourself or co-travelers, you certify that you possess the legal authority to accept these conditions for all members in your travel party.

MHM Travels curates bespoke luxury tours, group excursions, flight reservations, luxury hotel stays, cruise bookings, and visa facilitation. We act as a tour operator and facilitator contracting with independent third-party suppliers (such as airlines, rail systems, hotels, coach operators, and local guides).

While we partner exclusively with verified 4-star and 5-star providers, each supplier maintains its own terms of carriage and property rules. All bookings are subject to the individual tariffs, conditions, and regulations of those third-party providers.

• Passport Validity: It is the sole responsibility of the traveler to hold a valid passport with at least 6 months of remaining validity from the date of return and at least 3 blank visa pages.
• Accurate Information: Travelers must furnish legal names matching their official passport precisely. Any ticket reissuance or name corrections mandated by airlines due to client typographical errors will be at the traveler's expense.
• Visa Approval: MHM Travels provides professional advisory, documentation compilation, and appointment booking support. However, visa granting or refusal is the sovereign discretion of foreign embassies and immigration authorities. MHM Travels does not guarantee visa approvals and cannot be held responsible for immigration delays or rejections.
• Health & Customs Compliance: Travelers are responsible for complying with vaccination requirements, health declarations, customs regulations, and destination local laws.

All package quotations are based on prevailing exchange rates, fuel tariffs, and hotel prices at the time of quotation.

• Quotations remain subject to change until confirmed with the receipt of the booking deposit.
• Government taxes, Goods & Services Tax (GST), and statutory Tax Collected at Source (TCS) on overseas tour packages under Section 206C(1G) of the Indian Income Tax Act will be billed additionally as mandated by law.
• In the event of extraordinary currency devaluation (greater than 2% fluctuation in INR against USD/EUR/GBP/AUD) prior to final payment settlement, MHM Travels reserves the right to adjust final invoiced amounts accordingly.

While MHM Travels strives to adhere rigorously to the confirmed daily itinerary schedule, operational circumstances (such as adverse weather, road closures, flight timetable rescheduling, or unforeseen monument closures) may necessitate adjustments to the order of sightseeing.

In such scenarios, our local tour coordinators will provide equivalent or alternative attractions of equal value. No refunds or price reductions will be granted for missed excursions resulting from flight delays or personal choices.

MHM Travels strongly mandates that every traveler obtain a comprehensive international travel insurance policy covering medical emergencies, hospitalisation, trip cancellation, baggage loss, emergency medical evacuation, and adventure sports coverage.

Travelers engaging in optional high-adventure activities (including scuba diving, bungy jumping, jet boating, or glacier treks) do so at their own voluntary risk.

MHM Travels and its directors, agents, and employees shall not be liable for:

• Any injury, death, property damage, baggage delay, or personal loss caused by any airline, coach operator, hotel, or other independent third party.
• Acts of God, natural catastrophes, war, terror acts, civil rebellion, epidemics, or government travel restrictions.
• Failure by the traveler to carry valid passports, visas, health certificates, or transit permits.
• Any incidental or consequential losses exceeding the total service commission fee paid to MHM Travels for the specific tour package booked.

These Terms & Conditions and any disputes arising out of or related to our travel services shall be governed by and construed in accordance with the laws of the Republic of India. In the event of any claim, dispute, or legal proceeding, the parties irrevocably agree that the competent courts situated in Mohali / Chandigarh, Punjab shall have exclusive jurisdiction.